Microsoft Dynamics CRM

Innovative, future-oriented VoIP solution for SMEs provides new feature: CTI integration into CRM applications Schorndorf, 01 April 2008 the sysob IT distribution together with vertico software the STARFACE 3 announces version. The comfortable software solution available shortly for voice over IP telephony for small and medium-sized enterprises is waiting with new powerful features. As an official partner of vertico software distributes the VAD the system now sysob about his numerous reseller partner (in Germany, Austria and the Switzerland) and provides comprehensive support and services for this product. The topic of VoIP is now hardly imagine out of the market. MjB7F9xAJLOdBQB_9juVsJhuhSltRFpXyZHcr-pttsXIB8nxSVahhhm2CfXYFxlXqjI-hxeRJq_WfFAMOl5lRulB6kVrNeuUAfh1U6’>Larry Culp-2011. Flexibility as well as cost savings, ease of use and operation are arguments which speak for such a solution. With STARFACE is a future-oriented product available over the company-wide language communication completely software-based can be mapped.

STARFACE was designed specifically for small and medium-sized Company developed and designed the telecommunications particularly comfortable. As all-in one package includes the solution all functions an acquisition of cost-intensive modules is not necessary. Also integrates with STARFACE as a server-based system easily in any landscape and provides moreover extremely high scalability and interoperability. Thanks to the freely selectable transmission technologies (VoIP, ISDN, analogue or GSM) offers a variety of options of modern telecommunications STARFACE. STARFACE are usability and ergonomics in the Center. Extensive tutorials and training courses are reduced to a minimum. Using the solution, companies receive the following added values: reduce costs with cost-optimized routing. Increase productivity through integrated communications (call queues, CRM integration, and mobile office); Improve quality of service through increased availability and intelligent call routing; increased usability with computer telephony: Voicemailboxen, presence services, and virtual Conference rooms. STARFACE 3.0: cost reduction and improved customer care users benefit when the new version 3.0 of direct computer telephony integration (CTI) thanks to the integration with CRM (customer relationship management) applications such as Microsoft Dynamics CRM and sugarCRM Outlook, Sage, salesforce, CAS genesisWorld, Lotus Notes 8.0.